Company Profile
Organization: SunFast IT
Website: http://www.sunfastit.com.au
"Once you have installed the unit and updated the firmware the whole process is very straight forward."
Neville Hays
Manager
SunFast IT
Background
Small to medium businesses (SMBs) make up the backbone of Australia’s economy, accounting for 92 per cent of our nation’s companies and employing 56 per cent of the workforce. In order to survive and compete successfully, owners must focus on ensuring they deliver a personalised customer experience, delivering the best service possible, as every client counts.
Consequently the technology used to run the day-to-day operations and the management of it falls to the wayside. More specifically protection against malware, spam and viruses as well as monitoring whether employees are surfing unauthorised websites are not a main concern. Yet when the impact on the bottom line is realised, priorities change.
As its website calls out, Dunnie’s Plumbing has achieved notoriety with an unforgettable business name during the 16 years it has been attending to the plumbing needs of residents in Brisbane. As a four time winner of the Business Achiever Awards, owner Mal Dunn is committed to continuing to deliver the quality service for which it is known.
“I’m a small business owner that offers a 24/7 service so resource efficiency is critical. I don’t have time to deal with spam and viruses and the issues they cause and I need to ensure that my staff are being productive, rather than browsing networking websites,” explained Dunn.
Coastal Steelfixing, specialists in steel reinforcements including beams and columns, needed a simple security solution that would not only protect but would also monitor employees’ Internet usage, to ensure they were adhering to the company’s policies.
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